Store Shipping/Return Policy
**Our shipping operations will be closed from December 18th, 2013 to January 6th, 2014. Any orders placed during that time will not ship until the week of January 6th. Please account for this additional processing time when placing your order. We apologize for any inconvenience this may cause. Thank you and Happy Holidays!**
USPS Priority and Express Mail Shipping Rates:
Official Richard Simmons Store Shipping and Return Policies
Your satisfaction is our top priority and we look forward to serving you!
Shipping is by USPS Priority Mail within the US and Canada. Express shipping is only available within the US. We ship Monday through Friday, excluding holidays.
Standard Shipping: 7-10 business days (Not applicable Dec. 18th - Jan. 6th)
Express Shipping: 2-4 business days (Not applicable Dec. 18th - Jan. 6th)
We're sorry, but we do not have the ability to arrange pick up of items, all items are shipped.
If something goes wrong with your order or with the shipping, here are our Return Policies to help you.
2. Once we receive your email, we'll send you a confirmation with further instructions, including return mailing information, if it is needed.
3. Once we've received your returned products, we will email you regarding the status of your replacement products or your refund. Your refund will be for the cost of the item less shipping and handling and applied to the method you made your payment. Please note that it may take 1-2 monthly cycles (depending on your credit card company) to post to your account.
We thank you again for your shopping at our Store. You are our priority!